Priority

Critical

Something that is needed now at least a work round. Typically showstopper bugs on production

Urgent

Typically data fixes needed by next day and code fix needed in next release or as per detailed priority.

High

Important bugs and CRs to be looked into as per detailed priority.

Medium

Bugs and CR with medium priority

Low

Not so important but should be done sometime

Severity

1

Defect stops user saving transactions, creates bad data on database, pagination errors, user allowed to enter data for which they do not have permission, approvals not working

1A - Unable to save transactions, Unable to save data because of pagination problems, User able to enter data for which they do not have rights
1B - Business rules not being followed
1C - Unable to delete or cancel a transaction
1D - Some fields are not saved
1E - Data not displayed correctly

2

Annoying UI defects that don't stop users entering and saving transactions, eg buttons do not work

3

Defects in external Prints - RFQ, PO, FA, SIWB and internal prints that are key to audit process - CBA, PI, GRN

4

Defects in internal Prints - RO, SP - and management reports

5

Defects in import/export

6

Defects related to performance

7

Design defects - functional flaws, loopholes that allow users to enter wrong data